STANDARD REFUND POLICY
Products purchased from BTC HOST may be refunded only if cancelled within 7 days of the date of the transaction.
Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We cannot be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.
PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS
• Shared Hosting • Reseller Hosting
PRODUCTS NOT AVAILABLE FOR REFUNDS
• Installation and other Fees • Domain Name Registration And Renewals • Website Design Service • VPS Servers • Dedicated Servers
PAYMENT METHODS WITH SPECIAL REFUND TERMS:
Please note that all payment processors have different policies and requirements for refunds and there are some payment methods that are not eligible for a refund under any circumstance.
Please be informed that products purchased using these payment methods cannot be refunded to the original payment source:
• Cryptocurrency • Bank Deposit
However, we can offer refunds to your BTC HOST Balance.
Customers signing up for the sole purpose of getting a refund would be classified as people misusing our refund policies. We have found out that people suspended on other hosts for resource abuse/spam etc. sign up under the Money back guarantee and try to overload our servers too. This is against the TOS and as below, no refunds will be issued in such cases. Also such people just need a place to dump their data at times and just misuse the refund policy for temporary hosting. We will evaluate if such misuse was done before processing any refunds on all accounts. Accounts found guilty would not be entitled for a refund.